Frequently Asked Questions
Q: What methods of payment do you accept?
A: We accept all major credit cards.
Q: What shipping methods do you offer?
A: We offer two shipping options:
Standard: ships in 1 to 3 business days
Overnight: ships in 1 business day
Q: Will I receive an order confirmation email from Celebration of PAWS?
A: Yes. You will receive an order confirmation email
shortly after your order has been placed. Make sure to
check your spam folder if you do not receive a confirmation email within a few hours of placing your order.
Q: Is there a way to change or cancel my order?
A: No. Unfortunately, once your order is placed, we cannot make any changes or cancellations. If you are looking to purchase something else, you will need to create a new transaction. If you are unsatisfied, feel free to return your product.
Q: What is your return policy?
A: If you are not fully satisfied with your purchase, we will accept returns up to 30 days from receipt.
Please send all returns to:
Celebration of PAWS
531 Canal Street
Reading PA 19602
Q: Do you perform merchandise exchanges?
A: Yes, only if there is an issue with the quality of the product.
A: We accept all major credit cards.
Q: What shipping methods do you offer?
A: We offer two shipping options:
Standard: ships in 1 to 3 business days
Overnight: ships in 1 business day
Q: Will I receive an order confirmation email from Celebration of PAWS?
A: Yes. You will receive an order confirmation email
shortly after your order has been placed. Make sure to
check your spam folder if you do not receive a confirmation email within a few hours of placing your order.
Q: Is there a way to change or cancel my order?
A: No. Unfortunately, once your order is placed, we cannot make any changes or cancellations. If you are looking to purchase something else, you will need to create a new transaction. If you are unsatisfied, feel free to return your product.
Q: What is your return policy?
A: If you are not fully satisfied with your purchase, we will accept returns up to 30 days from receipt.
Please send all returns to:
Celebration of PAWS
531 Canal Street
Reading PA 19602
Q: Do you perform merchandise exchanges?
A: Yes, only if there is an issue with the quality of the product.
If you have any other questions, feel free to email us at customerservice@celebrationofpaws.com